We respect your privacy and understand that there may be times when you choose to delete your account. We are here to help you through this process, ensuring that all personal information, including details from our KYC verification, is fully removed from our system.
To request account deletion, please follow these steps:
Open a Support Ticket: Start by contacting us through our support system, either via Intercom or email.
Provide Necessary Information: Include your registered email address, account number (only one account number is required), and your reason for requesting deletion.
Verification Process: Our team will review and verify your request, which typically takes 24-48 hours. Verification may involve confirming certain details to ensure secure deletion.
If you have further questions or concerns, feel free to reach out to our support team, and we’ll be happy to assist you throughout this process.